Microsoft Dynamics RMS (Retail Management System) Store Operations is
recognized worldwide as a software solution that can handle point-of-sale (POS)
and management challenges. It expedites checkouts and every back-office task;
shows you new ways to market, promote, and sell; scales up smoothly for
expansion and e-commerce; and cuts your POS system and operating costs.
See, manage, price, and control inventories across multiple locations. Make
informed decisions with real-time data. Maintain a unified view of each
customer—whatever the sales channel. Connected solutions let information flow
to customers, business partners, and employees. You streamline operations to
make your enterprise more nimble, responsive, and productive. Close the loop on
customers to build more dynamic, lasting relationships.
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Any Inventory. Any Store. Any Chain.
Store Operations can tame stock, inventory, and sales methods—including
your services, layaways, subscriptions, work orders, and back orders.
Hard goods, soft goods, services, grocery, and convenience items
Matrix and lot matrix
Serialized items and multiple serial numbers
Assemblies, kits, and items you produce
Weighed, measured, and by bin
Gift cards and vouchers
Unlimited number of inventory items and transactions
Power, Speed, and Flexibility at the Point-of-Sale
In one or 100 checkout lanes, Store Operations' easy-to-grasp screens deliver
faster, smoother sales. The customizable POS screen looks like a receipt—with
every item, price, and quantity in plain sight. Cashiers make fewer mistakes.
Lines go fast. Tricky transactions, layaways, returns, partial payments, and
mixed tender all become easier.
Serve others while keeping a stalled transaction "on hold."
Sell and track any product, service, warranty, or subscription.
Process payments, layaways, and work orders.
Accept multiple tenders, credit cards, coupons, gift vouchers, foreign
currencies, and government stamps.
Keep selling even when your network is down.
Instantly check stock—even locate it in the store.
Put items on back orders for future deliveries from the POS.
Serve customers as individuals, using the same tools retail giants do. Store
Operations can make every customer feel like a valued friend by keeping customer
records as complete as you like them. Happy customers are repeat customers.
Besides building a loyal customer base, Store Operations features speed lines
and helps ensure accurate accounting.
Capture, show/hide customer contact and
demographics on POS screen.
Instantly access complete history of
purchases, payments, and account information at the POS.
Accommodate partial payments and account
payments.
Suggest relevant upsells, sale items, and
volume discounts.
Target your mailings directly to
customers' special interests.
Grant automatic discounts and
differential pricing to special customers.
Reprint e-receipts to resolve disputes,
speed rebates, and verify purchase dates and amounts.
Save Your Time and Money
Every function is easy to learn and flexes to your changing needs. Intuitive
screens speed learning so staff can spend extra time serving customers or
researching new products.
Store Operations installs and sets up easily. Teach POS functions in as
little as 15 minutes.
Lock out—or empower—any employee's access to sensitive data.
Automate inventory management. Reduce shrinkage and slow moving items.
Finish long tasks in minutes. Use wizards to bulk-update prices and
inventory data.
Know which associates sell best. Predict what days and hours to staff
up—or cut back.
Know when to order, and leverage multiple suppliers to get lowest prices.
Customizable Management Tools
Store Operations incorporates all-new tools to manage every aspect of your
store with ease and control. At the POS or in the back office, Store Operations'
flexibility helps give faster task completion, complete visibility, and
accuracy.
Every function is easy to learn and flexes to your changing needs.
Intuitive screens speed learning so staff can spend extra time serving
customers or researching new products.
Easily reconfigure POS screens to display what your clerks need.
Customize receipts and price labels with graphics, logos, etc.
Exploit many flexible pricing structures for markups and discounts.
Set up new sales and promotions fast—in several ways.
Streamline buying with ordering levels, best-price suppliers, and
automatic POs.
Make Store Operations' wizards do your work: Take just minutes for new
item input, inventory management, and everyday chores.
Quick, Comprehensive, Flexible Reports
Make smarter decisions using accurate and timely data. Exploit thousands of
standard report possibilities or design your own. Store Operations' report
engine runs the longest reports with blazing speed. Better reporting power gives
you tighter management and higher profits.
Know exactly what sold best in every department, category, and season.
Decide what to buy or mark down.
Track ROI from your ads, mailings, promotions, sales, and discounts.
Preview, print, or export data in multiple formats.
Filter, hide, sort, and group data as you like it.
Add logos and graphics for formal reports.
Drill down to modify the database directly from reports.
Easy Integration
Easy integration with the Internet and other software packages avoids double
work and broadens management visibility. Store Operations amiably integrates
with legacy systems, accounting/financial software, EDC, credit card services,
and the Web. Make in-store traffic, catalog sales, phone orders, and Web traffic
feed each other. Store Operations helps you maximize cash-in from every
"touch" and transaction.
Manage account receivables in Store Operations, then trade data with
popular accounting software. Eliminate double entry.
Define how much detail goes to accounting/financial software.
Use EDC and integrate with leading credit card services to reduce fraud
and keyboard errors.
With the help of a reselling partner and a third-party application,
smoothly integrate Web sales from multiple sites with in-store sales.
Use Store Operations' POS as a data collector for back-end ERP/CRM
applications.
Enable PDA, mobile/wireless stations for "line-busting"
associates.
Ship and track online through FedEx or UPS sites.
More Cash-In Per Customer
Make in-store traffic, catalog sales, phone orders, and Web traffic feed each
other. Store Operations helps you maximize cash-in from every "touch"
and transaction. In myriad ways, Store Operations helps you serve customers
better to increase revenue and bind loyalty.
Know customers' buying histories. Easily market what they want.
Remind customers who forget their "usual items."
Handle layaways, vouchers, back orders, and quotes.
Display upsells on the POS screen so associates mention them.
Use multimedia NetDisplay to sell impulse items to customers in line.
Sell goods and services from partnered businesses and Web sites.
Customize receipts with promo for new products and specials.
Store Operations Helps You Expand—Economically
Store Operations flexes and conforms to the way you sell and work. It gives
you the kind of information tools retail blockbusters use—customer purchase
histories, e-receipts, personalized marketing, even business-to-business,
e-commerce, and CRM/ERP connectivity.
